Cognitive Mapping
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Cognitive Mapping is a mapping method used to visualize a user’s mental model or how they preconceive an experience or process to be. It is a generalized term that includes all types of visual representations of mental models.
Additional Resources:
+ Cognitive Mapping in User Research
+ Cognitive Maps, Mind Maps, and Concept Maps: Definitions
+ Design Process & Thinking: Cognitive Maps, Mind Maps, and Concept Maps
+ University of Glasgow: Cognitive Mapping
Source: https://www.nngroup.com/articles/cognitive-mind-concept/
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