• 5Es UX Design Model
• A/B Testing
• Affinity Diagramming
• Archetypes
• Backcasting
• Behavioral Mapping
• Bullseye Mapping (x)
• Buzz Reports (x)
• Card Sorting
• Case Studies (x)
• Cognitive Mapping
• Competetive Analysis
• Competitive Testing
• Concept Sketching (x)
• Content Analysis
• Content Inventory & Audit
• Contextual Inquiry
• Convergence Maps (x)
• C.R.A.P. Design Principle
• Cultural Probe
• Customer Experience Audit (x)
• Diary Studies (x)
• Ecosystem Map
• Empathy Map
• Ergonomic Analysis (x)
• Fly On The Wall
• Focus Groups (x)
• Heuristic Evaluation (x)
• How Might We (x)
• Ideation Session (x)
• Kano Model
• Love Letter / Breakup Letter (x)
• Mental Model (Analysis)
• Mind Mapping (x)
• Mockups High-Fidelity (x)
• Mockups Low-Fidelity (x)
• Mockups Medium-Fidelity (x)
• Moodboards
• Opportunity Map (x)
• Personas
• Picture Stories (x)
• POEMS Matrix
• Problem Statement
• Prototype High-Fidelity (x)
• Prototype Low-Fidelity (x)
• Prototype Medium-Fidelity (x)
• Prototype - Paper (x)
• Questionnaires (x)
• Rainbow Spreadsheets
• Role Play (x)
• Rose Bud Thorn (x)
• Scenarios (x)
• Service Blueprint (x)
• Shadowing (x)
• Site Map (x)
• Stakeholder Interviews (x)
• Stakeholders Map (x)
• Storyboards (x)
• Surveys (x)
• Swimlanes (x)
• SWOT Analysis (x)
• Task Analysis (x)
• Tree Testing (x)
• Trends Matrix (x)
• Usability Report (x)
• Usability Report (x)
• Usability Testing (x)
• User Interviews (x)
• User Journey Maps (x)
• Video Ethnography (x)
• Wireframes (x)
• Word Clouds